I wish to take this opportunity to express my gratitude and admiration for your service to our condominium. Your knowledge of the industry, combined with your manner, both professional and personal, kept us all in line and on track with whatever task was before us. You guided without commanding. You informed without preaching. You expected that the association would be operated like the corporation it is. You elevated the standard.
And you understood that a property manager is a resource for the association and not its dictator. You successfully navigated the difficult channel that exists between your employment with a firm and the needs of a community--the two not always being in agreement. You realized that your legal obligation was with the association.
I'm sure that not everyone you contact has the depth of understanding you have for the industry. But if those people follow the example you present, they will come to improve the experience of community living.